You can cancel Monthly, Yearly or an AI plan at any time. Use the service through which you bought it; cancelling stops future renewals.
Google Play purchases
Open Google Play subscriptions with the Google account used for payment, choose PerfuMate and select Cancel subscription. You keep access until the paid period ends. Uninstalling the app does not cancel a subscription. If you need help, write to us. The website billing portal cannot manage a Google Play purchase.
Website purchases
For a purchase made through Lemon Squeezy, use either option below.
1. Online, yourself
- Open the billing portal: perfumate.lemonsqueezy.com/billing.
- Enter the email address you bought with. Lemon Squeezy, our payment provider, emails you a sign-in link.
- Open the link, pick the subscription and choose Cancel subscription.
The "Manage your subscription" link in your Lemon Squeezy receipt opens the same portal.
2. By email
Write to PerfuMate.Support@gmail.com from the address you bought with, or tell us that address, and say which plan to cancel. We cancel it within 3 business days and reply to confirm. Your cancellation counts from the day we receive your email: if a renewal is charged after that day, we refund it.
What happens after you cancel
- Monthly and Yearly: no further charges. You keep the plan until the end of the period you already paid for, then move to the free plan.
- AI plans: no further charges. Your credits keep refilling every 7 days until the period you paid for ends; unused weekly credits do not roll over (the plan rules in the terms).
- Your work stays. Cancelling never deletes your formulas, materials or notes. They stay yours and stay exportable.
- Lifetime Unlimited is paid once. It never renews, so there is nothing to cancel. For website purchases, if you buy Lifetime while on Monthly or Yearly, we cancel that website subscription for you. A Google Play subscription must be cancelled in Google Play; do not assume a separate Lifetime purchase stops its renewals.
- Deleting your account: website subscriptions are cancelled as part of deletion. Stop any active Google Play renewal first; deletion cannot proceed while a store renewal remains unconfirmed (how to delete).
Refunds and your rights
Cancelling and getting a refund are different things. Refunds are in the refund policy. Nothing here limits a right the law gives you where you live, including a statutory right to withdraw from or cancel a purchase.