Cancel a subscription
Last updated: September 23, 2026
You can cancel Monthly, Yearly or an AI plan at any time,
in two ways. Either one stops the next charge.
1. Online, yourself
- Open the billing portal:
perfumate.lemonsqueezy.com/billing.
- Enter the email address you bought with. Lemon Squeezy, our payment
provider, emails you a sign-in link.
- Open the link, pick the subscription and choose
Cancel subscription.
The "Manage your subscription" link in your Lemon Squeezy receipt opens
the same portal.
2. By email
Write to PerfuMate.Support@gmail.com
from the address you bought with, or tell us that address, and say which
plan to cancel. We cancel it within 3 business days and reply to confirm.
Your cancellation counts from the day we receive your email: if a renewal is
charged after that day, we refund it.
What happens after you cancel
- Monthly and Yearly: no further charges. You keep the plan until
the end of the period you already paid for, then move to the free plan.
- AI plans: no further charges, and no new runs are added. The
runs you hold when the plan ends stay yours, under the
plan rules in the terms.
- Your work stays. Cancelling never deletes your formulas,
materials or notes. They stay yours and stay exportable.
- Lifetime Unlimited is paid once. It never renews, so there is
nothing to cancel. If you buy Lifetime while
on Monthly or Yearly, we cancel that subscription for you.
- Deleting your account also cancels any active subscription
(how to delete).
Refunds and your rights
Cancelling and getting a refund are different things. Refunds are in the
refund policy. Nothing here limits a right the law
gives you where you live, including a statutory right to withdraw from or
cancel a purchase.
Contact
PerfuMate.Support@gmail.com
Refund policy ·
Terms of service ·
Privacy policy