Last updated: July 31, 2026
30 days, money back, no questions asked. If PerfuMate is not what you wanted, write to us within 30 days of your purchase and we refund it in full. You do not have to explain why, and we will not ask.
Every purchase: plans and AI plans alike. It applies whether you used the app a great deal or never opened it, and whether or not you spent any of the AI runs you paid for.
On a subscription it covers the payment you have just made - the month, or the year. A refund ends the subscription there, and takes back the runs it paid for that you have not spent.
An AI plan can be cancelled at any time, from the link in your purchase receipt or by writing to us. Cancelling stops the next payment; it does not end the months you have already paid for, and those keep arriving until the date your receipt names. Nothing is charged after that.
Email PerfuMate.Support@gmail.com from the address you bought with, or reply to your purchase receipt. Tell us nothing more than that you would like a refund. We aim to answer within two business days.
Refunds go back to the card or account you paid with, through the payment provider that took the money, and usually appear within five to ten business days depending on your bank.
The plan or credits the purchase granted are removed from your account. Your own work is untouched: your formulas, materials, batch records and notes stay exactly as they are, and you keep using PerfuMate on the free plan. Nothing you made is ever held hostage to a payment.
PerfuMate is operated by Omer Siton, Israel. Web purchases are sold by Lemon Squeezy as merchant of record, so your receipt and card statement come from them and they process the refund on our instruction. Purchases made inside the Android app go through Google Play, and Google's own refund process applies there.